The limited warranties are subject to the following terms, conditions and exclusions.
The warranties do not cover any product or part that has been subjected to conditions other than normal wear and tear. These conditions may include but not limited to, the following: abused, contaminated, corroded, modified, heated, damaged, neglected products or parts, or products or parts subjected to unforeseen natural disasters such as, but not limited to war, flood, tornado, hurricane, wind or hail storm damage or the like. In the event of any alteration, modification, abuse or misuse of this product or if this product is used for a purpose other than for which it was intended, or used in a manner inconsistent with any instructions regarding its use, this limited warranties shall be void.

The sole and exclusive remedy shall be the repair or replacement of the defective or excessively worn product or part, at Gray's option. All transportation charges shall be paid by the purchaser. Warranty claims must be made in writing to Canada Powertrain at 3833 Nashua Drive Mississauga ON Canada L4V 1R3, model number and serial number must be included. This exclusive remedy shall not be deemed to have failed of its essential purpose so long as Gray is willing and able to repair or replact the defective product or part in the manner prescribed herein. In no event shall Gray be liable for any direct, indirect, special, incidental or consequential damages of any kind, nature or description, whether based on warranty, contact, tort, negligence, strict liability, or other legal theory.

These warranties are exclusive, and no warranty of merchantability, fitness for a particular purpose, or other warranty of any kind (whether expressed, implied or statutory) is made by Gray. No agent, employee or representative of Gray Manufacturing Company, Inc. has the authority to bind Gray to any affirmation or warranty concerning Gray products or parts except as stated herein.

Some Provinces do not allow the exclusion or limitation incidental or consequential damages, so the above limitation or exclusion may not apply to you. These limited warranties give you specific legal rights, and you may have other rights that vary from Province to Province.

If service, parts, additional service or operator manuals are needed or if you have any questions about your Gray product, call Canada Powertrain's toll free hot line 800-268-4809 or 905-677-3522 or Fax to 905-677-4618 or e-mail to: sales@cptparts.com or write or come in to see us during normal business hours at 3833 Nashua Drive, Mississauga ON Canada L4V 1R3.